Wednesday , October 20 2021

Midsize companies are turning to low-code/no-code platforms, study finds


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Almost half of small and medium-sized businesses (SMBs) say they use low-code/no-code (LCNC), according to new research from Accenture.

Waves of IT democratization in the past have helped SMEs accelerate their business growth, optimize their operations and compete with larger competitors. It is fair to assume that LCNC will have an equal if not greater impact on SMEs. Today, there are growing examples of SMBs using LCNC to enable and simplify everything from customer acquisition to backend operations and processes.

41% of surveyed SMBs use LCNC platforms to create new user experiences, 37% to develop new customer-facing applications, and 37% to develop new business applications.

This is important because SMBs have traditionally struggled to attract digitally fluent staff, developers aside, as this capability is easily captured by large organizations. In fact, one in five SMEs said their search for an LCNC platform was driven by a lack of digital fluency in the workplace.

The ability to innovate through LCNC platforms provides significant benefits for SMEs, including greater business agility (cited by 79% of SMBs), improved speed to market (56%), and higher productivity (53%). LCNC platforms can help SMBs overcome the limitations of software as a service (SaaS) and commercial off-the-shelf solutions (34%) and avoid vendor dependency (20%).

Expect this trend to accelerate as 56% of these SMBs plan to increase their weekly LCNC platform usage compared to other enterprise software. Moreover, 58% of SMEs using LCNC today expect their investment in the platform to increase.

However, LCNC platforms still suffer from a relatively high loss rate. About 20-25% of SMEs have stopped using their previously purchased LCNC platforms because LCNC platforms still have a long way to go in understanding and responding to SMEs needs.

For example, providers overestimate the importance of visual modeling and automating B2B interactions, while underestimating the importance of cost savings and user interfaces, which are factors that significantly influence SMB purchasing decisions.

Quantitative analysis from various organizations (40%) in 10 industries <1.000 çalışan, %34 1.000-4.999 çalışan, %26 >5,000 employees) includes n=458 respondents based in the USA. Respondents work in an organization that either develops a low/no code platform (49%), uses a low/no code platform (31%), or supports/enables a low/no code platform (20%).

Read the full report by Accenture.


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