Some of the largest health insurance companies in Australia are now allowing their customers to add insurance cards to their digital Apple Wallets on their iPhone and Apple Watch, giving health care patients ease of access using their “iPhone” and Apple Watch instead of their plastic insurance. card.
Bupa announced support for Medibank, nib and GUIHealth (part of HCIAPS) and says in a press release that the overall customer experience will now be made easier with shorter wait times and faster cash processing times thanks to digital cards and Apple Wallets. . Tania Motto, head of National Australia Bank’s Business Everyday Banking, called the new feature an “exciting development”.
The move allows customers to claim health insurance by keeping their iPhone or Apple Watch near any HICAPS terminal in Australia, creating a truly digital wallet experience. Customers can also simply and securely pay for gap payments using Apple Pay.
Tania Motton, NAB Daily Business Banking Manager, said: “We are excited to offer healthcare practitioners the ability to accept digital health insurance membership cards via iPhone and Apple Watch at all HICAPS terminals in Australia.
“Digital technology is rapidly changing the way merchants get paid – more customers are choosing contactless over cash. This is an exciting development that will further support those who prefer a more digital experience.
“Requests made using this method help reduce the time spent on manual processing for practitioners due to forgotten plastic cards, while helping customers deposit money into their bank accounts faster,” said Ms.
Apple Wallet integration will work at HICAPS terminals across Australia and specific instructions can be found on the HICAPS website.