Five people in the Metropolitan Police in 2017 made a call to call 8.655 and cost £ 70,000 to answer.
What was the common point of the five best callers? Mental health problems.
For the police forces in England and Wales, the guard dog issued the figure that shows how the police has become a e default polis service to deal with mental health.
Her Majesty's Inspectorate for Inspection and Fire and Rescue Service claims that the wider mental health system is "broken".
The Home Office said it invested in mental health services and praised "police leadership" in the region.
However, the Police Federation welcomed the "sincere assessment" of the Inspectorate and said that the prime minister and the home secretary "should wear their heads with shame".
- Police and health workers in the pilot mental health project in Scotland
- Mental health ruled armed police time in Northern Ireland
Independent observer HMICFRS supervised police intervention for mental health problems for the first time in both countries and 43 powers in the British Transport Police.
The other figures in his report showed:
- In London, the police will receive a call every four minutes about the mental health problem and send an official to respond every 12 minutes.
- Welsh forces predicted that every time they went for a problem with mental health, it took an average of three hours to cope.
- In half of all mental health calls, the police transport people to a safe place rather than an ambulance service.
Police Inspectorate Inspector HMë Billingham said other services should "stop relying on the availability of police 24/7".
He added: tah This not only allows people with mental health problems, but also puts police personnel and staff in an unbearable burden.
"There must be a national crisis, a fundamental rethink and urgent action that should not be allowed to continue."
People behind calls
As part of the report, HMICFRS spoke to groups of people with mental health problems involved in the police.
We have included three of their experiences – all participants are anonymous.
& # 39; My baby died in preventive care & # 39;
"I got a lot of support from the police. My baby died in preventive care.
. The police saw me sitting on the pavement crying hysterically. The officer asked what was wrong and put his coat around me.
Eye He put me behind the car and I'm taking you to the hospital to get support & # 39; said.
"He stayed with me and took me home and when I went to the treatment center, the police officer said to me:" Well, this is your beginning. & # 39;
The Forces have a number of programs to try and improve their response to mental health-related events.
The aim is to reduce the number of detainees under section 136 of the Mental Health Act 1983 – where they can take a person to a safe place where they need to take care or control immediately.
There are now ü street triage duyul teams in 42 of the 43 forces – a program where private health workers meet with police officers to provide assistance when needed.
Lincolnshire has traveled up to a fully equipped ambulance, which is managed by a paramedic and a paramedic who can be used for police and ambulance calls seven days a week.
Others, like Humberside Police, use mental health practitioners from charity organizations, such as Mind, to identify people in need of assistance when they ask for help in control rooms.
And some have integrated mental health teams in power control rooms, such as Cambridgeshire Constabulary and Essex Police.
However, Hertfordshire Constabulary said to HMICFRS that its plan has reduced the number of people detained under the Mental Health Act and demand for partners, while the number of people involved in the mental health crisis continues to increase.
"This shows that people have not received primary care or community-based mental health services, which can prevent them from reaching the point of crisis in the first place," the report said.
& # 39; I started to move the knife & # 39;
"I started to carry knives around" because the sounds were telling me to hurt people and myself.
"I went and told my parole officer. She sat me down and contacted the community mental health team.
"I sat in front of the doctor and the psychiatrist, and you know what they call me?" We can't give you what you want. & # 39;
"So basically, I have to go there and do something before the crisis team interrupts me.
"I carry a knife to do something to someone there or I have to do this before I get to the hospital.
"This was a year ago. I was afraid of people, a dangerous man."
Inspector Billingham said: B When police officers ask for help, they naturally want to respond and do their best to support vulnerable people.
"We have seen police officers respond with care and compassion to those with mental health problems.
"But we cannot expect the police to take parts of a broken mental health system.
He added: yardım Extremely stressed and very frequent police officers cannot always respond appropriately and people in a mental health crisis cannot always get the help they need. Ş
& # 39; I have the mental illness & # 39;
"I told the officers I had mental health problems." Where are your drugs? "Said.
"When he sees," oh, my sister is dealing with it. "
Ild His attitude towards me changed. Kaldırıl He arranged for me to assess.. Im I was taken to the hospital.
While waiting for the medical staff to evaluate me, they brought me a cup of tea.
She told me about her sister and how she helped.
"He told me about charity for charity. He understood his mental illness."
A spokesman for the Interior Ministry said the police are working closely with the NHS to reduce the number of detainees to 95% since 2011/12.
He also said the government has invested £ 2 billion in mental health services, including mental health contacts in accident and emergency services and community crises services.
However, John Apter, the National President of the British Federation of Police of England and Wales, said in his HMICFRS report that officials "experience reality" and daily government austerity cuts.
"We are the last resort, the organization that refuses to go when we are called, brings an unbearable burden on people and police officers who fill the gap between 17: 00-09: 00 left by other institutions," he said.