It's no secret that Fallout has technical problems. The PC version experienced a number of errors, including a bug that divides game data from 50GB and another (some more fun) and immortalizes players. However, there were a lot of problems for some and many players have now attempted to claim a refund through the Bethesda game launcher. However, as players get mixed results, Bethesda's reimbursement policy surprises customers. Indeed, the situation has now caught the attention of an American law firm.
Online confusion started last week when Reddit started reports on PC repayments. The players claimed that Bethesda had returned their money immediately after sending a support ticket for reasons that demanded a refund. This seemed particularly unusual, especially considering the terms and conditions of Fallout 76, the launcher of Bethesda, you cannot apply for reimbursement once the software is used.
Of course, on other days other players complained that their application was denied on the grounds that iyle customers who downloaded the game were not eligible for reimbursement Elbette. Bethesda has not yet disclosed the return policy to the public, and Eurogamer has contacted the company to request clarification.
Washington D.C. Migliaccio & Rathod LLP, a law-based law firm, claims to investigate Bethesda's deceptive trade practice (via Gearnuke), in response to a number of complaints about reimbursement. His statement claimed that Bethesda published an "intense game" and is currently "refused to refund the recipients of computer users who could not be played due to technical problems".
"The Fallout 76 began with a patch of 56 GB that proved to be a starting point for the problems of the games." "Players who have tried to get a refund due to the countless misbehavior of the game have not been able to do so since they downloaded the game and have left them to deal with an unplayable experience until they are back to a playable state."
While some players hope it will lead to a class action, there are a number of reasons for being cautious. The law firm does not offer any evidence that an investigation was actually carried out at this stage, and routinely writes such blog posts without legal action. Rather than a serious legal issue, the firm can be a promising call for a case that can earn its money.
Looking at the ZeniMax terms of service, we also suggest that American players have a limited time span in which to abandon a class action will be "disabled". Customers will contact Zenimax 30 days after the conditions of the agreement (yes, mail) to be removed from this part of the terms of service – otherwise they can open a case individually. Because Migliaccio & Rathod is US-based, legal action will take place in the American court, potentially making the process of filing a class case considerably more difficult.
It is unlikely that this class action case will actually happen, but the investigation puts further pressure on the player to answer questions about Bethesda's repayment process.