The new EU rules for e-stores, which will start to operate from December 3, do not require traders to supply goods across Europe. Electronic Commerce Association (APEK) pointed out. The regulation prohibits vendor practices, such as blocking customers from other countries or automatically directing consumers to pages in their language, usually in higher languages. However, the association does not imply that an e-store should send goods to any location within the EU, or that it cannot offer different services or product prices for different countries in local versions.
Için Geographical blocker regulation deals with three areas: First, the question of how to access Internet commerce from all EU countries; By making the payment, "the executive director of the association Jan Vetyška. Each of these points aims at facilitating cross-border purchases for consumers and thus removing barriers in the internal market of the EU. It also does not require traders to supply goods across Europe, according to APEK.
In early December, shoppers can find that they are redirected to a localized, often more expensive version of a foreign e-store. And so the consumer only has access to the local internet store. But it will change from December 3rd. "Traders will no longer be able to redirect customers without the consent of different internet addresses. Therefore, a Czech customer cannot be redirected automatically if the Czech version wants to search for goods in the German version of the e-store," Vetyška added.
The merchant will no longer be able to apply different general requirements on the basis of the nationality or domicile of the customer who wishes to purchase it in the e-shop. However, according to the association, it does not mean that the internet store should deliver goods anywhere within the Union or may not offer different services or commodity prices for individual countries in local versions.
If a shopper wants to order goods in the states delivered by the seller, this must be allowed. "In Czech, a merchant can order in the Austrian e-store, but the merchant cannot refuse it, but it is also not necessary to deliver the goods to the Czech Republic if this online store only delivers products in Austria. Let him deliver, "Vetyška added.
Furthermore, in such a case, the merchant must comply with the non-contractual terms laid down by local law in such a sale. The seller does not have to have the legislation of all countries of the community. It also does not have to deliver goods subject to restrictions under local law.
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