Low-cost airlines in the UK are being investigated by the government for allegedly Using an algorithm to separate people traveling together in the cabin. Goal? Get more paid when you want to sit together.
According to Yahoo news website, Margot James, the digital industry minister in Britain, said this system would be "a cynical and exploitative tool that can be used to deceive the public".
"Some airlines Identify the passengers with the same surname and traveling together. "
James added that when the companies identified these passengers, they continued to separate them from their seats and continue to pay an extra fee for ticketing and boarding fees when they wanted to sit in common positions.
The government's investigation began after a group of thousands of passengers, after condemning their separation from their relatives unless they paid more for their seats on the ship.
According to Xataka technology environment highlighted by, this is one of the largest companies "They are in the magnifying glass" Ryanair, Ireland is the capital and it would be the first low cost in all of Europe.
The media added a survey of the Anglo government to 4,000 people traveling as a group last year. Ryanair was the first airline with a 35% share, Emirates with 22%, and Virgin Atlantic with 18%.
Another interesting fact that the survey showed was that 50% of users stated that they had to pay an extra fee if they traveled in advance, and that 10% stated that they had never been consulted.
In a statement published by The Telegraph, Ryanair showed the operation of the algorithm. People have nothing to do with family relationships. but with seat demand.
Ayrıntılı When a customer does not pay for a seat, they are assigned randomly.
On the other hand, the company stated that it provides opportunities for young people traveling with or without children.
"Since October, adults are forced to take a child with them You pay extra 4 € (3,000 Chilean pesos) and have a dedicated reserved seat between 18 and 30 rows. Although it is advisable if you have high demand for another seat to choose.