The authoritative American edition Consumer Reports gave a new assessment of the reliability of car brands. This year’s ranking was definitely a surprise. For example, Mazda took first place for the first time.
Consumer Reports (CR) estimates in the United States attract no less attention than a similar report from JD Power. In both cases, although the study is based on surveys of hundreds of thousands of owners, their approach is different.
JD Power takes into account the average number of problems per 100 tools (the lower the score on the list, the higher the score), and the CR calculates conditional reliability ratings from zero to 100 based on analysis of the answers.
Americans call it predicted reliability, but the estimate is based on a breakdown of what has already happened. The magazine ranges from 41 to 60 points for the industry average and highlights models above and below this area.
They divide the cars into four groups – those whose reliability is above average, above average, below average, and well below average. All are shown in different colors in the table below.
It’s impressive that Tesla continues to have problems in terms of both quality and reliability, according to CR. This year, the SUV Model Y will be responsible for the brand’s invincible penultimate failure.
According to CR, Mazda’s success, which ranks first, lies in the fact that the brand “conservatively upgrades models and blocks the introduction of new risky engines, transmissions and infotainment systems.”
We will add that Acura, Alfa Romeo, Chrysler, FIAT, Genesis, Jaguar, Land Rover, Maserati, Mitsubishi brands were not included in the reliability rating in 2020 due to the lack of statistics in the CR version.